“2014 – The Embolden Years: Change agents lead the way for digital transformation” by Brian Solis

Here is a really interesting post by Brian Solis ( principal at Altimeter Group, a research firm focused on disruptive technology. A digital analyst, anthropologist, and futurist, Solis has studied and influenced the effects of emerging technology on business, marketing, and culture) which enlights how and why Customer experience triggers a revolution in digital transformation.


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